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Frequently Asked Questions

To book a managed home through Guesto, simply select the property, enter your travel details and payment information, and then click “Book Now”. You will receive an email containing the details of your reservation once the booking is confirmed.

Yes, you can cancel or modify your reservation as long as you do so within the cancellation period provided in your booking confirmation. If you need to make changes to your reservation, please contact Guesto support.

Guesto accepts all major credit cards and debit cards. All payments must be completed at the time of booking.

Amenities vary by property and can include things like Wi-Fi, cable TV, air conditioning, and access to a pool or fitness centre. Please read the property description carefully to find out what amenities are included.

Yes, there may be additional fees such as late check-out, early check-in, Gas cylinder and extra mattress fees. Please read the property description carefully to find out what fees apply.

Yes, Guesto takes security seriously and uses the latest encryption technology to secure all personal information.

Guesto provides 24/7 customer service. If you have any questions or concerns during your stay, please contact us at any time.

You will receive check-in instructions along with your booking confirmation. If you have any questions, please contact Guesto support.

The length of stay varies by property and is usually based on availability. Please check the property description for more information.

Some managed homes are pet friendly, but it depends on the property. Please read the property description carefully to find out if pets are allowed.

Not all managed homes are couple friendly, but please read the property description carefully to make sure.

Smoking and drinking are not allowed in managed homes. Please read the property description carefully to find out what the policy is.

Not all managed homes are not party friendly and do not allow large gatherings. Please read the property description carefully to find out what the policy is.

Yes, Guesto provides many safety measures to ensure the safety of its guests. All managed homes are regularly inspected, and all guests must provide photo identification before checking in.

Food is not provided in all managed homes, but many properties may offer food packages or other services. Please read the property description carefully to find out what is included.

Many managed homes are fully furnished, but it depends on the property. Please read the property description carefully to find out what amenities are included.

Yes, most managed homes provide bedsheets, towels, and toiletries. Please read the property description carefully to find out what is included.

Yes, all the managed homes offer a daily or weekly cleaning service. Please read the property description carefully to find out what is included.

No, not all properties provide kitchens and utensils. Please read the property description carefully to find out what is included.

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